Cancellation Policy

Last updated: 5 September 2026

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at:

hello@coverstorybrighton.co.uk

For orders that have not yet been collected or delivered locally, we will do our best to accommodate your cancellation request.

Pre-Orders

Pre-orders can be cancelled at any time before collection or local hand delivery.

If you cancel your pre-order before collection or delivery, you will receive a full refund to your original payment method.

Once a magazine has been collected or delivered, our Returns & Refunds Policy applies. This does not affect any statutory rights you may have under UK consumer law.

If we are unable to supply a pre-ordered magazine for any reason, you will receive a full refund and be notified by email.

Refunds

Where a cancellation is accepted and a refund is due, the refund will normally be made to the original payment method.

Please allow your bank or payment provider time to process the refund.

Contact Us

If you have any questions about cancelling an order, please contact:

Cover Story Brighton Ltd
Email: hello@coverstorybrighton.co.uk